BUSINESS TRANSFORMATION & PROCESS OPTIMIZATION

AMC provides support in the development, documentation and implementation of business processes (with KPIs) and transformation to optimise operational efficiency:
♦ SOP development, enhancement & harmonization
– SOPs in procurement processes with risk assessment (low-risk purchases using a fast-track process and high-risk purchases using a robust process)
– SOPs in project management/risk assessment
– Conduct of “lessons learned” workshops to optimise working practices between different organisations (2 to 5 companies)
♦ Improving category group management of scientific equipment/products, travel, logistics, IT services/support and facility management – enabling savings of 5 to 40% according to category class
♦ Optimising operational tools
Examples:
(1) Development of a Contracts Database (audited with positive endorsement by MHRA) enabling contract tracking, collection of internal metrics & Service Provider performance evaluation
(2) Upgrading e-Purchasing Tool – improved data analytics/spend analysis
(3) Governance portal with Preferred providers to share/exchange programme and operational information